At ZipPigeon, we are committed to providing you with a seamless shopping experience. Please review our shipping policy to understand how we handle order processing, delivery times, and other important details.

 

Processing Times

• All orders are processed within 1-2 business days (excluding weekends and holidays).

• Once your order is processed, you will receive a confirmation email with tracking details.

 

Shipping Times

We partner with reliable carriers to ensure timely delivery. Estimated delivery times vary based on your location:

• United States: 7-14 days

• Canada: 7-14 days

• Europe: 10-20 days

• Rest of the World: 14-20 days

Please note that these are estimates, and actual delivery times may vary due to factors such as customs delays or carrier availability.

 

Shipping Rates

Shipping is calculated at checkout, based on shipping address and delivery method.

 

At ZipPigeon, we are pleased to offer free shipping on many orders—no minimum purchase required!

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Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number to monitor your shipment’s progress. Please allow up to 48 hours for the tracking information to update.

 

Lost or Damaged Packages

While we take every precaution to ensure safe delivery, ZipPigeon is not responsible for lost or damaged packages. However, if an issue arises:

• Contact us at info@zippigeon.com with your order number and details.

• We’ll work with the shipping carrier to resolve the issue as quickly as possible.

 

Returns and Refunds

For information on returns and refunds, please refer to our Return Policy

 

Need Help?

If you have any questions or concerns regarding shipping, feel free to reach out to our customer support team at info@zippigeon.com.

 

Thank you for shopping with us!

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